HR SaaS Platform

  • Company
    A SaaS player that serves the needs of 10’000 teams worldwide with 100’000 DAUs (Daily Active Users)
  • Industry
    Human Resources
  • Website

Context and Challenges: 

- Aggressive growth leading to a +50M$ fundraising

- As a side effect, the system was experiencing serious scalability issues:

  • Frustrating load times for end users on key pages, for example the scheduling page
  • Timeouts and 500 errors were popping up randomly

- The overall performance of the system was starting to have a negative impact on user retention, hence on revenue.

- Little DevOps capabilities which created an opportunity to upskill the tech team

Duration: 4 weeks

Solutions and Impact:

- Divided by a factor of 10 the response time, hence significantly increasing the quality of service of the platform by prioritizing the most impactful / easiest-to-implement actions:

  • Algorithmic optimisations
  • N+1 request optimisations
  • Index configuration on the database
  • Runtime reconfiguration and optimisation
  • Infrastructure optimization

- Co-creating with the client's team the methodology and management rituals to help solve the remaining slow requests that required deep structural changes

- Transfer to the client's team the ability to continuously monitor performance and to intervene quickly when needed to stay on target

Reach out to us to learn more about our services and track record.
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